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Terms & Conditions

1. Introduction

  • These Terms and Conditions ("Terms") govern the use of the website and services offered by Vivalife HealthCare Ltd. ("Vivalife," "we," "us," or "our"), a company incorporated in Kenya.

  • By accessing or using our website or services, you ("you" or "user") agree to be bound by these Terms.

  • Please read these Terms carefully before using our website or services.

2. Website Owner and Offering

  • This website is owned and operated by Vivalife HealthCare Ltd..

  • The website offers healthcare services, including information about our services, appointment scheduling, and access to medical records.

  • These Terms constitute a legally binding agreement between Vivalife and the users of the website.

3. Eligibility

  • To use our website and services, you must be at least 18 years of age or the legal age of majority in your jurisdiction.

  • You must possess the legal authority, right, and freedom to enter into these Terms as a binding agreement.

  • You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any applicable law or regulation.

4. Key Commercial Terms

  • Appointment Scheduling: When you schedule an appointment through our website, you are agreeing to our appointment policies and procedures, which may include cancellation fees.

  • Payment: You agree to pay for services rendered in accordance with our fee schedule and payment policies.

  • Medical Records: You acknowledge that your medical records are confidential and will be handled in compliance with the Kenyan Data Protection Act of 2019 and our Privacy Policy available at /privacy.

5. User Content

  • If you upload any content to our website (e.g., medical information, feedback), you grant Vivalife a non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide.

  • You represent and warrant that you own or control all rights to the content you upload and that the content does not infringe upon the rights of any third party.

6. Warranties and Disclaimers

  • Vivalife strives to provide accurate and up-to-date information on its website, but we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or its content.

  • The use of the website and its content is at your own risk.

7. Limitation of Liability

  • To the maximum extent permitted by applicable law, Vivalife shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the website or services.

  • This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses.

8. Indemnification

  • You agree to indemnify and hold harmless Vivalife, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including attorney’s fees, arising out of or relating to your use of the website or services, or your violation of these Terms.

9. Modifications to the Website and Services

  • Vivalife reserves the right to modify, suspend, or discontinue the website or services, or any part thereof, at any time without notice.

  • Vivalife shall not be liable to you or any third party for any modification, suspension, or discontinuance of the website or services.

10. Termination

  • Vivalife may terminate your access to the website or services for any reason, at any time without notice.

  • Vivalife may also terminate your access to the website or services if you breach these Terms.

11. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

  • Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

12. Entire Agreement

  • These Terms constitute the entire agreement between you and Vivalife relating to the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Vivalife.

13. Waiver

  • No waiver of any term of these Terms shall be effective unless in writing and signed by Vivalife.

  • The failure of Vivalife to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14. Severability

  • If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck from these Terms and the remaining provisions shall remain in full force and effect.

15. Notices

  • All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered in person, sent by certified or registered mail, return receipt requested; sent by overnight courier, or sent by email.

16. Contact Us

  • If you have any questions about these Terms, please contact us using the information provided on our website.

17. Effective Date

  • These Terms are effective as of [Insert Effective Date].

Please note: This document is not a substitute for legal advice and has been created based on the provided sources. It is recommended that you consult with a legal professional for guidance specific to your situation.

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